Krispy Kreme Doughnuts is one of coffee and donut houses in the US. Headquartered in North Carolina, this donut house can spread in more than 1000 locations internationally. In the US, you will be easy to find Krispy Kreme products in their stores, Target, Walmart, or Shaw’s. Although the name of the company is Krispy Kreme Doughnuts, it serves not only donuts in the menu. The products range from the sandwich, baked good, coffee, and iced beverages. It serves many other menus to fulfill the customers’ need. So, the customers will have many options of food and drinks. This way, the customers will be happy when they hang out at Krispy Kreme. In order to increase the guests’ satisfaction, this company creates an online survey named Krispy Kreme Listens.
Krispy Kreme Listens Survey has the aim to identify the guests’ opinion about their menu and service. This survey can give the company about the overview of the customers’ experience at Krispy Kreme. Each customer must have the different experience when they visit Krispy Kreme. So, Krispy Kreme wants to know whether they have the good or terrible experience. No matter the customers give the positive feedback or negative critic, Krispy Kreme appreciate their comment. It is because the guests’ feedback can help Krispy Kreme to be better. For instance, the company can make some changes in the area which the customers complain. Besides, Krispy Kreme also can maintain the good service they give to the customers. That is why Krispy Kreme Doughnuts welcomes all kinds of feedback.
Knowing that the customers’ opinion is very crucial for their business improvement, Krispy Kreme invites all guests to take their survey. Since Krispy Kreme Listens survey is online, it will be easy to take. In less than five minutes, the survey takers will be able to finish the survey process. It is because the survey only asks the participants to rate and give some comment about Krispy Kreme service and product. Besides, Krispy Kreme survey only requires the simple requirement. If you want to involve in KrispyKremeListens survey, you need to prepare a receipt from this donut and coffee house.
However, the customers’ interest to take part in this survey is low. So, Krispy Kreme encourages them to participate in this customer survey by offering a reward. Soon after you finish taking Krispy Kreme Listens, you can get a unique code. Then, you can redeem the reward at Krispy Kreme store by showing this code. The reward given by Krispy Kreme may vary. For example, in the certain survey period, you can get a free donut. Besides, you may get other free items from Krispy Kreme.
What are Krispy Kreme Listens Survey Requirements?
If you want to be the participant of Krispy Kreme Listens survey, you should pass the requirements. Not all people are eligible for Krispy Kreme Survey. Only the person who holds Krispy Kreme receipt can give their feedback. The receipt can be the evidence that this person has just visited Krispy Kreme. So, they will be able to give the objective feedback based on the experience they had in Krispy Kreme outlet. On the other words, the people who do not purchase the food or drink from Krispy Kreme cannot enter the survey.
In fact, you do not only need a receipt to process Krispy Kreme Listens survey. Other items are necessary to prepare. Here are the lists of Krispy Kreme Survey requirements.
- The recent Krispy Kreme receipt.
The receipt becomes the main requirement to process Krispy Kreme Listens survey. But, you have to check if there is Krispy Kreme survey invitation on it. Besides, you can only use the receipt which contains Krispy Kreme survey code. It is because Krispy Kreme Guest Satisfaction Survey requires this code to verify that you are the real customer. When you access the homepage of Krispy Kreme survey portal, you have to input this 15 digit code to start the survey.
- Internet access on PC.
Krispy Kreme Listens is an online survey. That is why you have to use a PC with the reliable internet access to take the survey. In fact, it does not matter if there is no laptop or computer. It is because you still can use a tablet or other mobile device. But, the display of the Krispy Kreme Survey portal may not be able to be optimized. When you use the fast internet access and the good browser, you will be able to complete this survey in less than five minutes. So, you can save your time.
With these two major requirements, you can process Krispy Kreme survey. Additionally, you need to prepare a pen before starting the survey. So, when you are at the end of the survey, you can use this pen to write the Krispy Kreme validation code on the receipt. Then, in the next visit to Krispy Kreme outlet, you can present your receipt along with this code. The next, you can enjoy the free Krispy Kreme Donut or other free menus as the survey reward.
What are the Steps of Krispy Kreme Listens Survey?
Krispy Kreme Customer Survey is very simple to take. Just spending less than five minutes of your valuable time, you can do all the steps of Krispy Kreme survey. If you are really the fans of the delicious glazed donuts from Krispy Kreme, you should take this survey. Krispy Kreme Listens Survey is your chance to voice any comment about this donut house. Besides, this survey gives you the free donut as the KrispyKremeRewards. So, spending five minutes of time will not be useless.
Krispy Kreme survey portal has a simple web design. So, although you enter this survey for the first time, you will not get confused to follow the step by step of the survey. Every page has the clear instruction in order to guide you to complete their survey. Before taking Krispy Kreme survey, you should do these following things. First, you need to get the receipt prepared. So, you will be ready when the survey portal asks you to enter some Krispy Kreme receipt details. Then, you also need to check your internet connection. Make sure that the connection is not trouble. So, you can pass all of the survey steps successfully.
When you have prepared everything, it means that you are ready to begin Krispy Kreme Survey. Here, we give the instructions to complete Krispy Kreme Survey in the detailed steps.
- Go to Krispy Kreme Guest Satisfaction Survey portal.
- Input Krispy Kreme Listens survey invitation code.
The next, see your receipt to find out 15 digits code. On the Krispy Kreme home page, there are five boxes to input this code. So, you can fill out three digits on each box. When you finish typing the three digits in the box, you will be able to move to the next box automatically. Since Krispy Kreme survey code is long, you should type it carefully. When you enter one wrong digit, you cannot process this survey. It is because your code is not valid. So, make sure you do not make any mistake when you enter this serial number. Besides, when you enter the wrong code many times, you will not be able to enter Krispy Kreme survey with the PC you are using now. Then, you can begin this survey by pressing the green Start button.
- Select the type of transaction.
On the next page, you have to choose the transaction type you did at Krispy Kreme outlet. There are two options for you: Dine In or Carry Out. When you enjoy the Donut or other menus at Krispy Kreme outlet, you should choose Dine In. But, if you take your order home, you should select Carry Out.
- Rate your experience.
Every customer will have different dining experience when they are in Krispy Kreme. So, there are five scales you can choose to rate your experience. Here, you should be honest to tell that you are satisfied or dissatisfied with Krispy Kreme Doughnuts. The rating you give should reflect the overall experience you had. For instance, the rating includes the service and the food from Krispy Kreme. After giving a rate, you should press Next button to go to the next page.
- Write your comment.
Then, Krispy Kreme gives you a chance to leave your comment. Here you can write everything in your mind about Krispy Kreme. For instance, you can complain the service. Besides, you also can give a compliment for its menu. Make sure you give the objective comment based on your experience in Krispy Kreme.
- Write the Krispy Kreme reward code.
After completing all processes of Krispy Kreme Listens survey, a validation code will appear. Then, you should write down this code on Krispy Kreme Doughnuts receipt. Do not forget to bring this receipt along with you when you visit Krispy Kreme. So, you can redeem the offer as the reward of taking the survey.
How to Reach Krispy Kreme Customer Service?
When you need some information about Krispy Kreme product and service, you should visit its website. You can access Krispykreme.com. In this platform, you can search any information about Krispy Kreme menu and nutrition facts. Besides, you can also find out Krispy Kreme location near you by using its store locator feature. Moreover, if you want to work at this donut outlet, you can search Krispy Kreme career on this website. Furthermore, this site offers Krispy Kreme gift cards for the customers.
Krispy Kreme website also has FAQ page where you can explore the helpful questions about this restaurant. But, when you cannot find the questions similar to yours, you should contact Krispy Kreme customer service. You can contact the representative by phone, mail, email, social media, and online form. Here are the details of the way to reach Krispy Kreme Customer Support.
- By phone.
Contacting the Krispy Kreme staff by phone is the effective way to get the response quickly. When you have something to ask about Krispy Kreme, you should call 1 800 457 4779. But, you have to make a call during Krispy Kreme business hours. This way, you can speak up with Krispy Kreme Customer Relations.
- By mail.
The second way, you can write a letter to Krispy Kreme Doughnuts Corporation. However, this method seems less effective. It is because you may need to wait for a long time to get the response. You can address your mail to PO Box.83, Winston Salem, North Carolina 27102.
Then, you can try this third method to reach Krispy Kreme Customer Service. Krispy Kreme also allows its customers to give a question, complaint, or comment by email. You can send your email to KrispyKreme@casupport.com. Besides, you also can write the email to Kkguest@krispykreme.com.
- Social Media.
It is the most convenient way to get in touch with Krispy Kreme. It is because you can connect with Krispy Kreme social media account whenever you are. So, you need to follow Krispy Kreme account on Twitter, Instagram, Facebook, Pinterest, and Google+.
- Online form.
The next, you can fill out Krispy Kreme online form on its website to send your message. Here are the steps of filling in the form.
- Access www.krispykreme.com. Then, you can click Expand Site Map to find Contact Us menu.
- Click On Contact Us then start to fill out the form.
- Complete your personal info including your name, address, city, postal code, state, and email address.
- Then, fill out the additional information including country, phone number or mobile phone number.
- Select the subject of your message. It may be about company info, compliment, donation request, fundraising, marketing, nutrition, etc.
- Write down your message by mentioning Krispy Kreme store location. Krispy Kreme limits the message up to 1024 characters.
- The last, enter the Captcha and submit this message form.